When it goes right, everything is good — when it goes wrong, it really goes wrong.
It’s not just about user-centric design or the rising tide of customer standards — well, it is about that but the picture is much simpler: Smartphones make hotels feel more like home.
Staying in a good hotel comes with certain expectations. Comfort, rest, and the privacy to do what you need to do. It’s your base of operations and you need to feel confident that, whether traveling for leisure or work, your stay
When it goes right, everything is good — when it goes wrong, it really goes wrong.
It’s not just about user-centric design or the rising tide of customer standards — well, it is about that but the picture is much simpler: Smartphones make hotels feel more like home.
Staying in a good hotel comes with certain expectations. Comfort, rest, and the privacy to do what you need to do. It’s your base of operations and you need to feel confident that, whether traveling for leisure or work, your stay
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