It’s not just about user-centric design or the rising tide of customer standards — well, it is about that but the picture is much simpler: Smartphones make hotels feel more like home. Read more
Technologies in the hospitality industry have come a long way. Big companies in the sector have kept up with the times by introducing CRM systems and POS tools, and are nowadays working with the progressive Read more
In many ways, the connected network nature of the ‘Internet of Things’ is the perfect partner for hotel operations and the hospitality industry in general. Read more
The travel industry is one of the world’s most robust. In the United States alone, leisure travelers generated more than $380 billion in 2017. As the economy continues its confident, forward motion, there is every reason to Read more
Getting more bookings and increasing RevPAR (Revenue Per Available Room) is the real big deal for hotel owners. However, mproving your hotel’s average occupancy is not a simple matter as several factors affect numbers Read more
Running a hotel can be an incredibly rewarding and fulfilling job. Each day, you’ll have the opportunity to show your guests a great time while taking care of their every need. However, not all of your customers will be as Read more
Staying in a good hotel comes with certain expectations. Comfort, rest, and the privacy to do what you need to do. It’s your base of operations and you need to feel confident that, whether traveling for leisure or work, your stay Read more
They are fresh, artsy and have smart and youthful attitudes. We’re talking about boutique hotels, the new stars of the hospitality industry, offering incomparable personalized services, characterized by fancy design and Read more
You’ve heard it before: “Content is King”.
Maybe. Maybe not. For your guest, however, only one thing is king, queen, and the whole darn kingdom: their experience. Read more
“Finders Keepers, losers weepers”, this old English adage, also a readjustment of an ancient Roman law (the res nullius) concerning the legislation of lost items, should be well kept in mind by the hotel industry Read more
